1)   Freeware HelpDesk - CentreDesk Group for Access 3.2.1
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
freeware, help desk software, help desk, helpdesk software, helpdesk, help, desk, issues, call centre software, call centre,

 2)   Call Centre 1.0.2
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
help desk software, service desk, help desk, help desk application, support desk software, desk support software, help desk support software, software help desk,

 3)   Software Planner 4
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.
project management, project management software, project management tools, project planning, change management, help desk, help desk software, web help desk software, software testing, configuration management,

 4)   LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.
free help desk, free helpdesk, free help desk software, free helpdesk software, free help desk system, free helpdesk system, help desk, helpdesk, help desk software, helpdesk software,

 5)   AnswerTool 2.3.1
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.
email response management, frequently asked question, FAQ, to do list, help desk software, customer support,

 6)   ScreenTalker 1.0
ScreenTalker Live Chat, Live Support, Live Help, Customer Service Software. Download our free Lite Version now! Live Chat for live help and live support. Sales and customer service chats.
screentalker, livesupport, livechat, helpdesk, help desk software, live customer support, chat, real time chat, IM, instant message,

 7)   Freeware HelpDesk - CentreDesk for Access 3.2.1
CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.
freeware, help desk software, help desk, helpdesk software, helpdesk, help, desk, software, call centre software, call centre,

 8)   ViewletCam 1.7.1
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content.
flash, presentation, tutorial, presentation software, flash animation, flash movie, flash tutorial, help desk software, screen capture, screen recording,

 9)   ViewletBuilder 4.5.3
The leader in Flash content creation is now free to start with. Comes with content management and reporting capabilities. ViewletBuilder makes it possible for anyone to create compelling, animated tutorials, online courses and demos with ease.
presentation software, flash, presentation, tutorial, flash animation, flash movie, flash tutorial, help desk software, screen capture, screen recording,

 10)   ECTI 1.5
ECTI is a software to create demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements, images, animations, 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet.
tutorial, learning, help, document, support, editor, simulation, authoring, presentation, presentation software,

 11)   DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

 12)   WinPro ToolKit 1.1
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory.
server, maintenance, admin, doucmentation, nt, 2000, windows, web, portal, help desk software,

 13)   MailCOPA 6.01.2
MailCOPA, the most powerful out-of-the-box email software available. MailCOPA is easy to use in both single and multi user environments. MailCOPA is pre-configured to aggressively combat SPAM and viruses that target other email clients.
email software, help desk software, email client, email program, MailCOPA, InterVations,

 14)   Polar Help Desk 4.1.5.29
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system,

 15)   SupportWizard 6
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
customer support, Call Tracking, Expert Systems, FAQ, FAQs, Help Desk, Help Desk Software, Help Desk Tools, HelpDesk, Helpdesk,